At Cosmecs World Co. Ltd. (“we,” “our,” “us”), your privacy and trust are very important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you interact with our website, services, and products.
By using our website or services, you agree to the practices described in this Privacy Policy. If you do not agree, please discontinue use of our services.
1. Information We Collect
We may collect the following types of information:
- Personal Information – Such as your name, email address, phone number, billing/shipping address, and payment details.
- Non-Personal Information – Such as your IP address, browser type, operating system, pages visited, and referring website.
- Transaction Data – Details of purchases and orders made through our website or sales channels.
- Communications – Records of inquiries, support requests, or feedback you send us.
2. How We Use Your Information
We use the collected information for purposes such as:
- Processing orders and delivering products or services.
- Providing customer support and responding to inquiries.
- Sending order confirmations, updates, and promotional materials (only if you opt-in).
- Improving our website, products, and services.
- Detecting and preventing fraud or unauthorized activities.
- Complying with legal and regulatory requirements.
3. Sharing of Information
We do not sell or rent your personal information to third parties. However, we may share information with:
- Service Providers – Payment gateways, shipping partners, and IT support providers who help us operate our business.
- Legal Authorities – When required by law or in response to legal processes.
- Business Transfers – In case of mergers, acquisitions, or asset sales.
4. Data Security
We implement industry-standard security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. However, no method of online transmission or storage is 100% secure, and we cannot guarantee absolute security.
5. Cookies & Tracking Technologies
Our website may use cookies, pixels, and similar technologies to improve your browsing experience and analyze site usage. You may disable cookies through your browser settings, but some features of our site may not function properly.
6. Your Rights
Depending on your location, you may have the right to:
- Access, update, or delete your personal information.
- Object to certain data processing activities.
- Withdraw consent where processing is based on consent.
- File a complaint with a data protection authority.
To exercise these rights, contact us using the details below.
7. International Data Transfers
If you access our services from outside the country where our servers are located, your information may be transferred across borders. We ensure such transfers comply with applicable privacy laws.
8. Retention of Information
We retain your personal information only as long as necessary to fulfill the purposes for which it was collected or to comply with legal obligations.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
10. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Cosmecs World Co. Ltd.
📍 Address (China Office): Room 401, Building 1, Jingrui Center, Nanhai Road, Shenzhen, China
📞 Phone: +86 755 1234 5678
📧 Email: privacy@cosmecsworld.com